Privacy Policy
1. Introduction
Direct Offer Homes LLC (“Website”) is operated by Direct Offer Homes LLC (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Direct Offer Homes LLC helps homeowners sell their houses quickly for cash without the need for agents, repairs, or commissions. Our goal is to simplify the home-selling process and provide fair, fast offers without the stress of traditional listings.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
Name
Email address
Phone number
Property details (address, condition, timeline, etc.)
Any information you provide when requesting an offer or contacting us
Automatically Collected Information
IP address
Browser type
Device type
Pages visited
Access times
3. How We Use Your Information
We may use the information we collect to:
Respond to property inquiries and cash offer requests
Evaluate your property and provide offers
Schedule calls or property discussions
Send updates related to your request
Provide customer support
Send follow-ups or review requests
Improve our website and services
Send promotional offers (only if you opt in)
4. SMS Communication & Opt-In Details
If you provide your phone number through our website forms, property submissions, or direct communication, you may receive SMS messages from Direct Offer Homes LLC.
SMS Use Cases
Property inquiry follow-ups
Cash offer updates
Appointment confirmations and reminders
Customer support communication
Status updates on your home-selling process
SMS Consent
By submitting your phone number and providing consent, you agree to receive transactional (non-marketing) SMS messages from Direct Offer Homes LLC.
Message Frequency
Message frequency may vary.
Message & Data Rates
Message and data rates may apply.
Opt-Out
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
5. Mobile Information Sharing Statement (A2P Compliance)
We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Disclosure of Information
We may share your information:
With trusted service providers who help operate our business (e.g., CRM systems, communication platforms)
With partners involved in evaluating or purchasing your property (only as necessary to fulfill your request)
When required by law
To protect our rights and safety
We do not sell your personal information.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Understand visitor behavior
You can disable cookies in your browser settings; however, some parts of the site may not function properly.
8. Data Security
We use administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent to communications
To exercise your rights, contact us using the details below.
10. Contact Us
Direct Offer Homes LLC
105 Mellbrook Road
Bolingbrook, Illinois 60440
United States